COVID-19

We Are Back And Pumped Up About it!

Your salon and spa experience will be a bit different for the next while, but it’s just a new way of caring for you. We are committed to going above and beyond to ensure the safety of our team and our guests! We don’t know how long these new restrictions and guidelines will be in place, but we do know that throughout this time, we will do everything we can to help you recharge your soul!

Please check out our new guidelines
so you know what to expect and how to prepare for your next visit.

Our Safety Policies:

The safety of our team and our guests is our top priority. We have set new policies and procedures to help ensure safety for all.

  • Our lobby is temporarily closed, and we ask that you please wait in your vehicle upon arrival.
  • At this time, we are requiring masks for all team members and guests.
  • We ask that you wash your hands at our outdoor handwashing station prior to entering the building.
  • We will be preforming health screenings and temperature checks for each guest prior to entering the building.
  • We have spaced out styling stations to maintain 6 feet social distancing and have put up plastic partitions between shampoo bowls as an extra safety measure.
  • All team members are Barbicide COVID-19 certified.
  • Each station and treatment room are fully sanitized between every guest! And is in accordance with the department of licensing and the Washington department of health regulations.
  • We have Increased sanitizing on all high touch areas, surfaces and implements. Hand sanitizer will be available to you as well.
  • Capes, aprons, robes sheets and towels are sanitized, as always.
  • Please come alone to your appointment. We will be maintaining a 1:1 guest to service provider ratio.

Temporary Measures

  • We will not be offering beverages at this time.  
  • All appointments must be scheduled in advance online, via email or by phone call. We cannot accommodate walk-in appointments at this time.
  • We will still be offering curbside pickup, Please Place our order though our website with preferred pick up days/times.  We then will send you and invoice with a confirmed pick up time.

Returns and Rescheduling

  • We are still accepting returns under our normal policy.
  • If you find yourself unwell before an upcoming appointment, please let us know! We will help you reschedule no questions asked, no problem!
  • We thank you for your patience and understanding though this time.  If we need to adjust any upcoming appointments due to illness or schedule restrictions, please know the health to you, the team and our community is our top priority!

When you arrive for your appointment

  • Please arrive as close to your appointment time as possible. To keep in line with requirements, our lobby is closed. We ask that you call upon arrival to check in for your appointment and please wait in your vehicle until your service provider comes to greet you.
  • Upon entering, please put on your face mask. Your service provider will greet you with a big-ol- simle under their mask. They will ask you to wash your hands for a minimum of 20 seconds while they ask you a few questions as part of our health screening process.  Please refrain from hugging or hand shaking right now. –  This will be hard for us too!
  • Your service provider will escort you directly to their station or treatment room.
  • Should you be interested in purchasing some retail products, let your service provider know! They will round them up and we will freshly sanitize your product to take home.
  • Upon checkout, our team will help process your payment and present you with any (freshly sanitized) products you purchased.  We are only taking card payments only, * no cash at this time. * If you would like we can also save your card on file for contactless payment for your next visit!
  • Refrain from coming in if you show any COVID-19 symptoms, have been in close contact with someone who tested positive for COVID-19

The Onyx Mission

At Onyx Spa & Salon we restore balance through our unique client focused experience. By empowering ourselves and our team we are able to provide a positive and passionate environment. Onyx Spa & Salon is rooted in love and we believe that community is family, Onyx Spa & Salon is the perfect place to recharge your soul.